Contact Us

We’d like to hear from you — whether you’ve spotted an outdated figure, have a question about how we test casinos, or want to flag something about an operator we’ve reviewed.
Updated: September 23, 2026

Editorial Enquiries

For corrections, questions about our methodology, or general feedback on our content, use the editorial contact form linked in the site footer, or the editorial email address published there.

Privacy & Data Requests

For questions about your personal information, or to exercise your rights under PIPEDA (see our Privacy Policy), use the privacy contact form linked in the site footer, or the privacy email address published there.

What We Can’t Help With

We’re an independent review site, not a casino operator. We can’t access your casino account, process a deposit or withdrawal, or resolve a dispute with an operator on your behalf. For anything related to your account at a specific casino, please contact that operator’s own customer support directly — their contact details are on their site.

If you’re struggling with your gambling, please see our Responsible Gambling page for confidential, free support services.

Response Time

We aim to respond to editorial and privacy enquiries within 3–5 business days.

Derek Sinclair
Derek Sinclair
He has been covering the Canadian online gambling market for almost ten years, leading the editorial team that produces reviews and rankings for this website. Drawing on his experience in financial compliance, when assessing operators he places greater emphasis on licences and regulatory bodies than on marketing bonuses.